Store Policies
Easy-to-find information about returns, shipping, privacy, and getting help with your CommerCiti order.
Returns and refunds
Request a return within 60 days of delivery. CommerCiti pays return shipping and refunds the full item price; original shipping charges are excluded.
Read the Returns & Refunds policy.
Shipping information
Orders placed before 12 p.m. Eastern Time, Monday–Friday, ship the same day. Orders placed at or after cutoff, on weekends, or on postal holidays ship the next business day. Delivery estimates and shipping charges appear in the listing or checkout.
Product details and ordering
Use the individual listing to check the item’s condition, specifications, included accessories, price, and availability. Please ask if a detail is unclear. For marketplace purchases, manage your order through the storefront where you placed it.
Privacy and your choices
Our Privacy Policy explains how personal information is handled. You can also review Your Privacy Choices. Please don’t send passwords or full payment card details through our contact form or email.
Accessible shopping and support
We aim to make our website usable by as many people as possible. Our Accessibility Statement explains our approach and how to report a barrier or request help.
Need help?
Use our contact form or email Commerciti@gmail.com. Include your order number, item name, and the storefront where you purchased when asking about an order. You can also browse our FAQ.